FAQ

FAQ

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What is the MOQ?

    The MOQ (Minimum Order Quantity) is 1 set. MORE+

What are your payment terms?

    T/T, 30% in advance,pay the balance before delivery. MORE+

What's the leading time after payment?

    The leading time is according to your ordered products and quantity. In general, we have portable and small gantry cutter in stock of standard specifications. We can send out the goods within 3-5 days after payment received. Non-standard sp MORE+

What's the package of products? Will it be broken in the pro

    Packing: lining--anti-static film package firstly, waterproof, moistureproof. Intermediate--around the perimeter of the box, there is bubble. Outer--export standard packing, fumigation-free plywood. MORE+

What other things also need after we bought your machines?

    (1) With flame cutting: you just need to access to oxygen and fuel gas. (2) With plasma cutting: need plasma power source and air compressor. You can match plasma power supply by yourself, or buy together with the cutter from us, it's optio MORE+

What to do if the machine has a problem?

    24 hours timely response of mail and phone calls. If the parts broken belong to non-artificial factors within 12 months, we offer free replacement. If beyond 12 months, customers should bear the freight back and forth and accessories cost. MORE+

What's the quality of your products?

    Parts of our products come with best quality, the machine after the installation completed, will be after 48 hours of aging. Also our products passed CE certification, exported to lots countries around the world, such as Russia, Iraq, Belgi MORE+

What shall we do if don't know how to operate your machine a

    We have detailed installation and operating instructions attached, also comes with video, it is very simple. We have telephone and email support at 24 hours a day. MORE+

Can you do OEM service?

    Yes,we can do OEM products. MORE+

Are you factory or foreign trade company?

    We are industry and trade integration. MORE+

Contact Us

  • No.4, Jianjin Road, Dajian Village, Dongchong Town, Nansha District, Guangzhou,Guangdong
  • (86)020-84730802    4000300290
  • (86)020-84660791

About Us

Company Profile Guangzhou Aoling CNC Technology Co., Ltd. is a high-tech enterprises which has integ...【Details

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